Person-Centered Care at Meadow View: The Flag That Honors Veterans

November 18, 2025

A Spark of Care and Connection

At Meadow View, person-centered care means seeing each resident as an individual with unique stories, needs, and passions. Earlier this year, Lisa Good joined the Meadow View team, bringing her experience supporting students with emotional needs. Guided by the community’s supportive atmosphere, Lisa quickly felt at home and began looking for ways to deepen connections among residents.

Listening and Learning

Lisa’s approach was simple but powerful: ask questions and listen. She noticed that some residents, especially men, weren’t as engaged in activities. By reaching out to Harold—a resident she knew from their previous attendance at the same church—Lisa discovered shared histories and interests. Their conversations revealed that Harold and several others were veterans, and that Meadow View didn’t have a flag to honor their service.

Empowering Residents’ Voices

Person-centered care at Meadow View means residents help shape their environment. Lisa brought her idea for a flagpole to the resident council, presenting a hand-drawn map and inviting feedback. Residents chose the location for the flagpole, ensuring the project reflected their wishes and sense of place.

A Community Effort Inspired by Care

The dedication ceremony was a true collaboration:

  • Eliza Brown, resilient living coordinator, connected Lisa to the resources she needed to move the vision forward.
  • Laura Feiser, director of Meadow View, reached out to JB Zimmerman, who donated a flag.
  • Scott Ruth, director of grounds, secured and arranged the installation of the pole.
  • Mark Lockwood, Garden Spot Village plumber and American Legion Rider, organized a motorcycle cavalcade with first responders.
  • Bob Totten, retired Army Colonel and Garden Spot Village resident, honored veterans with a slideshow and roll call.
  • Laura Good, Garden Spot Communities music therapist, played a trumpet theme.

It took a village to make it happen, but it was Lisa’s caring question—“How can we better engage residents?”—that set everything in motion.

Celebrating Dignity and Belonging

On November 10, Meadow View gathered to dedicate the flagpole and honor veterans. The event was filled with music, and gratitude—a testament to how person-centered care can transform a simple question into a celebration of dignity and belonging.

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